An office equipment service technician needs thorough knowledge and understanding of the technical details of the equipments. You can gain these skills by undergoing professional training. BTEC Certificate / Diploma in Operations and Maintenance Engineering (Electronics) Level 3, BTEC National Award in Communications Technology Level 3 ,City & Guilds Progression Award in Electrical / Electronics Servicing: Commercial (6958) at levels 2 and 3 are certain recommended courses which can aid you in the process of development. Field support technicians need normal color vision and a valid driving license. You can make start with electrical engineering or information technology apprenticeship schemes. Continuous professional development is needed once you start working. Many of the employers provide in housetraining sessions. Equipment manufactures also provide training and workshops. NVQ levels 2 and 3 in Electrical and Electronics Servicing, BTEC National Certificate/Diploma in Electronic Engineering also help you increase your job skills.