The major responsibility is to provide various services offered at main post office. There are many services offered by the main post office and it is your duty to do it. Nowadays there are many day to day duties for a post office customer service assistant. Some A Post Office Customer Service Assistant is also known as post office counter clerks or of the responsibilities include selling of stamps, dealing with letters and parcels, banking and saving services, accepting bill payments, and paying out pensions and benefits.

You must be responsible for dealing with vehicle registrations and issuing tax discs, checking travel documents like passport applications, selling of travel insurance, and foreign currency.

A Post Office Customer Service Assistant will be involved in selling and advising customers on various products.